Millennium & Copthorne Hotels always endeavours to provide guests with the most competitive rates possible and as such, constantly monitor external suppliers’ offerings. As a result, the Millennium & Copthorne Hotels’ website provides the best room rates available; for stays within the hotel group. This is a guarantee.

The Millennium & Copthorne Advantage

No Booking Fee
We do not charge any booking fees for making reservations directly with us

Online Promise
Booking direct through our website guarantees you the best available rate.

Never Knowingly Undersold
If you find a lower rate for the exact same criteria on another website (within 24 hours of booking), for the hotel you are booking, we’ll match it and offer a further 15% discount.

Security & Privacy
All personal information you provide is encrypted and secure

Making a claim
On the condition that the terms and conditions are met, the claimer simply needs to complete the Best Rate Guarantee form (click here to fill in the form) and the Verification Team will review the request.  The claimer will then be notified via email as to the outcome and the process thereafter.