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Terms and Conditions
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Millennium Rewards (Europe only)
1. Membership to Millennium Rewards is open to UK resident hotel bookers i.e. Secretaries
and PAs who regularly book meetings, events and accommodation on behalf of their company.
2. The programme allows any number of hotel bookers employed by each company to
register onto the programme, and each individual will be sent a unique Millennium Rewards ID
number. Membership is subject to acceptance by Millennium & Copthorne Hotels who retains the
right to refuse membership.
3. Members may not claim Millennium Rewards points in conjunction with any other loyalty
programme operated by Millennium & Copthorne Hotels.
4. Millennium & Copthorne Hotels reserves the right to declare invalid those bookings it
has reason to believe are not in accordance with the terms and conditions of this incentive
programme, and to withdraw the incentive at any time.
5. Millennium Rewards points will only be awarded from 14 days after the guest has departed,
and has been paid in full. Millennium Rewards points cannot be claimed for cancelled bookings.
6. Points may only be earned for bookings made at Millennium & Copthorne hotels in the
UK & Europe.
7. Points can only be earned for bookings made on behalf of the booker’s company, and not
for personal bookings.
8. Millennium Rewards points are awarded for room nights on the basis of 1 point per room
night booked, or 2 points when France and Germany are booked.
9. Millennium Rewards points are awarded for meetings and events on the basis of 1 point per
£100 of the final paid value of the booking. The minimum value of the booking members are eligible
to claim points for: is £500 outside of Central London and £1000 within Central London. This
equates to 5 points outside of Central London, and 10 points within Central London.
10. Members have the option to claim either Millennium & Copthorne Hotel vouchers (which
may be redeemed at Millennium & Copthorne Hotels worldwide), or Marks & Spencer vouchers.
Each point is worth either £4 worth of Millennium & Copthorne Hotel vouchers or £2 worth of
Marks & Spencer vouchers. Allow 14 working days for vouchers to be received. No cash
alternative is available against vouchers.
11. To qualify for points quote the Millennium Rewards ID number when booking. To claim
and/or redeem points - members are required to quote their Millennium Rewards ID number when
booking. To claim or redeem points, members can access their online account via -
www.millenniumhotels.co.uk/rewards once a booking has taken place and payment has been settled.
12. The redemption value of points may vary at any time at the discretion of Millennium
& Copthorne Hotels. Members will be notified in advance by email of any changes to the value of
points.
13. By enrolling in Millennium Rewards all participants agree to be bound by the terms and
conditions of the programme.
14. Hotels operated by Millennium & Copthorne Hotels may be subject to change.
15. Points earned may be redeemed for up to 24 months from the date of being awarded, after
which time they will become invalid.
16. Any queries relating to points should be directed to –
rewards@millenniumhotels.co.uk within six weeks
of being awarded.
17. Millennium & Copthorne Hotels cannot accept responsibility for any tax liability for
individual participants in this programme. Under the Taxes Act of 1988, a statement of points
earned and vouchers issued to participants will be provided upon request.